Availability: All goods listed in our catalogue and other literature are subject to availability. Prices are subject to change without notice.

New Accounts: Credit accounts are only available to persons registered as a business & / or trading as a company or corporation. A correctly completed Credit Application form, with a minimum order of $50.00 must accompany orders for new accounts.

Customers: Must inform Arbee Craft in writing within seven days, of any changes of their business or corporate structure. Failure to do so will be in breach of the Terms and Conditions. Credit will be withdrawn and a new credit application must completed.

Back-orders: Out of stock goods will not be automatically back-ordered. If you wish to have unavailable stock backordered, please phone or fax our office with this information.

Queries relating to shortages or faulty stock must be made to Arbee Craft within 10 days of receipt. No claim will be accepted after that time.

Title of Goods: Please note that all goods supplied by Arbee Craft are and will remain the property of Arbee Craft until such time as all sums owing to them by the customer are paid in full. The commercial risk in the goods passes to the customer on receipt of goods by the customer at their nominated address.

Returns: All goods are sold on a firm sale only. Before any return for damaged or incorrect stock can be accepted, arrangements must be made with our office for a Credit Authorisation number. No credit will be issued without prior authorisation. Return of goods for credit must be made within 14 days of receipt and will incur a 10% handling fee, except where an error has been made by Arbee Craft. Return freight will be the responsibility of the customer, and onus of proof of return remains with the customer. Arbee Craft will nominate an authorised carrier if returns are being charged to Arbee Craft. Returned goods will only be accepted in original condition and packaging.

Overdue: If any account is overdue, Arbee Craft at its discretion reserves the right to refer the account to a Collection Agency for collection. Customers accepting Arbee Crafts terms and Conditions undertake to meet all costs and commissions incurred in employing the said collection agency to collect the overdue account.

Please Note: As per provisions of the Privacy Act 1988 Section 18E(8c), the supplier may give limited information to a credit-reporting agency for the purpose of establishing this credit account. Also, under Section 18N(12b), the supplier will exchange information with other credit providers, as per those given to the supplier by the applicant's references. In completing this Credit Application, I/We understand and accept that information provided is to enable the supplier to make a decision regarding our creditworthiness, and will be checked.