Arbee Craft shipping and handling charges
Please be aware if ordering larger bulky items such as Lampshades the freight cost charge might be underestimated therefore our office will ring you for additional payment prior to the despatch of your order.
Please note it is prohibited to send flammable substances such as spray cans and glue by post. These items must be delivered by road transport.
When will orders be sent?
We will endeavour to despatch your goods as soon as possible however at busy times it may be up to seven working days before your order leaves our warehouse. The majority of our orders are despatched via Australia Post eParcel. If you have provided an email/mobile number you will be notified when your order has been despatched.
If the invoice value exceeds $1000 (excluding GST and freight) the shipping and handling is free of charge, for delivery within the Melbourne metropolitan area only.
If the invoice value exceeds $1,500 (excluding GST and freight) the shipping and handling is free of charge.*
*Free shipping and handling is not available to overseas customers, or customers in North Queensland, Northern Territory or North Western Australia.
*Particularly bulky goods; for example, toy fill, lamp shades or poly products; may incur additional freight charges which is to be paid by the customer.
Countries outside Australia
Your freight will not show up at the time of ordering. You will receive an email advising you of the cost and different options. If you decide shipping is too expensive you will be given an immediate refund.
In the case of additional freight costs, you will be notified prior to shipment.